Medical Assistant – Muskegon

WHAT SETS OAM + i’move APART

On the M.A. team, we’re unique because are more than just clinical support—they're essential members of a dynamic care team. What sets them apart is their deep orthopedic knowledge, ability to adapt in a fast-paced environment, and commitment to delivering compassionate, patient-centered care. They’re empowered to grow, trusted to lead, and supported by a collaborative culture that values teamwork, communication, and continuous learning. From assisting with procedures to problem-solving on the fly, our MAs rise to the challenge every day with professionalism and pride.

OAM + i’move  are committed to our employees' well-being, work-life balance, and career growth. We offer competitive pay, great PTO, a complete benefits package with several coverages at no cost to the employee, and a schedule with weekends usually on a voluntary basis and many paid holidays off. Joining our team means working alongside fellowship-trained orthopaedic physicians who are leaders in their field. After a year of employment full-time and other qualifying employees join our 401k plan to which OAM makes a 3% safe harbor and discretionary profit-sharing contribution. Our benefits offerings include: 4 Priority Health medical plans with HSA and FSA options, Delta Dental, VSP Vision, Pet, and Identity Theft insurance. Also offered at no cost to you: Short-Term and Long-Term Disability and Life Insurance.

ABOUT THE POSITION

Orthopaedic Associates of Muskegon (OAM) is seeking a M.A. to join our clinical team. The Medical Assistant (M.A.) is a multi-skilled health professional who works independently, yet under the direction of a Supervising R.N. or physician, to provide quality health care to the patients of Orthopaedic Associates of Muskegon (OAM). Must have the ability to perform both clinical and clerical tasks. Position will include both yet not be limited to either.

ABOUT OAM

OAM is committed to providing quality health care to all patients compassionately, appropriately, responsibly, and efficiently with uncompromising integrity at every level. We operate under the premise of the Golden Rule — Treat all patients with the same dignity, respect, courtesy, and concern that you would desire for yourself and your family. Everyone at OAM is committed to achieving service excellence through our standards of behavior: teamwork and respect; attitude and courtesy; customer service; communication with mindfulness for email, telephone, office etiquette; appearance and environment; professionalism; confidentiality and privacy; and safety.

We seek to reflect the diverse community we serve and be a welcoming, inclusive space for all. Applicants from diverse experiences, backgrounds, and identities are encouraged to apply.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets patients and escorts them to exam rooms.
• Assists in the completion of any forms/histories as needed.
• Measures and records vital signs for inclusion in patient’s records.
• Provides patients with basic information and instruction regarding procedures.
• Schedules patients for tests and completes required forms for labs/tests, etc.
• Phones prescriptions to pharmacy if so needed.
• Preparing and administering medications with R.N./physician authorizations.
• Assisting physicians with exams and minor office procedures.
• Changes dressings, applying bandages, removing sutures and other first aid procedures.
• Cleans and sterilizes medical instruments/patient exam rooms and observes principles of sterile technique in performing duties.
• Assist patients with transfer to and from, as well as assist with light hygiene of patients.

EXPERIENCE, EDUCATION & REQUIREMENTS

• Must possess basic computer skills.
• Must be able to multi-task.
• Must possess strong listening, verbal, and communication skills.
• Must be people oriented with the ability to deal with patients who may be anxious and fearful.
• High school education.
• Graduate of accredited Medical Assistant (M.A.) program.
• Preferred M.A. licensure/certification.
• CPR Certification.
• Maintain CEU requirements of licensure/certification.
• Experience preferred, but willing to train appropriate fit.